Judy's and Sally's Blog

Hi EVERYBODY, Okay, today is the beginning of a new era in Training for us. We are going to start to train the Call Center Trainers of the world. Ever since I started this business in 1979, I know that makes me old. BUT What AM I a HUNDRED? (Quoting Betty White) Training has been my calling but now I don’t want to travel all over the globe to do it. Call me “Lazy” not really, just call me “tired of airplanes and lovin’ tennis and idea of passing on a legacy of training to those who want to do it in a way that works.”

I call this a complete change in my business model. Of course Sally is still going out there to call centers and training anyone who wants her in sales, customer service, and of course Positive Coaching, but I am staying home and developing a brand new “THING”.

My dream is Part 1 that other consultants who want to do what I do, will come, learn and take the LAMA to new levels, new places and make money doing it. Part 2 of my dream is that Call Center Management will see the brilliance of this plan. It will save them time and money. But the best part is that for 30 years, I learned and was blessed with a system that actually works. It works because it’s really about communication and NOT about selling although we teach sales with it. I will tell you the story if you are interested little by little in this blog. But all you really need to know now is that I love everyone I ever sold to, trained or taught how to make money by phone.

Underneath all the techniques is the foundation of actually caring for you. I do. I know…corny but true. When my husband passed away in 2006, Sally was already in the pipeline to carry this torch to new generations and she is doing it with class and making a fantastic income. We (Sally and me) could teach this the world over. We want people to take our training and make it their own, teach it to every call center from 3 day blinds to IBM. It works, it’s what the world needs now (to quote a song by Bacharrach – Okay that dates me)

Enough for today. Back tomorrow or Friday.
Please join us, tell people about this new T-3 Train The Trainer Program because your young trainers, new trainers or veteran trainers will never get this kind of training anywhere else in the US. Guaranteed. This is the REAL DEAL. No Tricks, just real, authentic ways to grow, talk, communicate and use what you know to succeed in business with integrity and panache.