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12 Jan

Tips for New Trainers

Author: admin  //  Category: Call Center Supervising, Positive Coaching Tips

The Positive Coach Approach Tips for New Trainers

Clicking With Inspiration
This is the sixth and final article on Tips for Trainers, and I would like to close out the series in the same way I close every training session, which is with a short motivational and inspirational message. Training programs should be designed to deliver solid useful materials and skills that trainees can readily use to enhance their performance coupled with the motivation and inspiration necessary to make the trainees want to excel. So, let’s click with inspiration!
Let’s begin with a quote from Faith Popcorn and Lys Marigold’s wonderful book, Clicking:

“The very word, the very sound of fingers snapping —- wakes people up, shakes people up. A light goes on, the puzzle pieces tumble into place and suddenly you’re newly aware and alert to the chance for a brave new future.” The dictionary defines “click” as “to fit together, to become suddenly clear or intelligible. The colloquial definition is “to succeed, make a hit,” such as when former Boston Celtics player Robert Parish recalled the days he and teammate Larry Bird “played absolutely effortlessly and clicked on the court.” At the computer, clicking makes you all powerful: single clicks, double clicks, sending commands, moving icons. Click and you’re on the Internet and linked to the world. Click and an image flares into life. Click again and you can trash it —- gone forever.”
“Some have described their personal clicking experience as a thunderbolt, a surge. There’s a wonderful seismic word, tsunami, meaning a gigantic ocean wave caused by an earthquake or volcano. That’s a terrific way of capturing the feeling of a real click —- a powerful wave that’s capable of changing your world, your life.”

Let’s put clicking as it applies to the trainer and inspiration together.

Give your trainees a vision of the future. Plan the end of every training session to be inspiring.
Inspiration will breed self motivation. Click.
Trainees want life-lessons as well as work lessons. Collect stories describing successes of individuals who persisted and achieved lofty goals in spite of hardships, setbacks, lack of talent or physical attributes. Stories can be readily found in biographies of scientists, athletes, inventors, adventurers or campaigners for human rights. Select quotes that move and inspire you. Click!
Personal stories work best. If you have had a life / death experience or a particularly life changing experience, tell it to your trainees. You will endear yourself to them and inspire them to take what you learned and make it their own. Click!
Throughout my twenty years working as a trainer and consultant, I have experienced many rewards, but the most fulfilling and precious memories I have come from seeing my trainee’s faces light up when they seize a concept, idea or skill they are anxious to put to work. The act of teaching someone and watching them expand their horizons is an absolutely priceless experience. Click!
There is an old Samurai adage in the Hagakure, which says: “The way is in the training.” This means there is only one training, the one in which you train yourself. Click!    If that’s true, you who are developing others have a great purpose in life. Train yourself first, and keep your own saw sharpened. Most of all, believe your trainees want to learn, grow and become successful. If you believe in them, give them a vision, the tools and your total support, they will someday outshine the trainer. That’s what you want isn’t it? Click!
The mission of our company is to provide high quality professional training programs that yield measurable results at affordable cost.

Judy McKee
McKee Consulting LLC 760-738-8200
www.ThePositiveCoachApproach.com
judym@tyccpro.com

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